Developing a successful software product is only have the battle. Successful companies anticipate the challenge of increasing market competition and customer demands. To stay on top of the competition, your software needs to meet customer demands for more features, faster release schedules, and possibly even complete customization of your base application for their needs. Wouldn't it help to have someone you can rely on?
Watchlite's been there for companies like you. We provide maintenance including ongoing product enhancements for clients with existing software products in need of more features while meeting increasingly tighter deadlines and minding the bottom line. We know what it takes to keep your commercial grade software current and competitive.
Some companies rely on Watchlite to collaborate with their existing IT teams to keep their software products on the cutting-edge of user needs. Others rely on Watchlite's team to as their core mechanism for software development. Either way, Watchlite's services provide the weapon you need to keep your competition at bay. At Watchlite, we don't just help you get on top, but make sure you stay there.
- Software Operation Monitoring, ensuring complex software products operate as expected.
- Level 2 Break fixes, addressing errors without modifying code
- Level 3 Bug fixes, addressing errors that require modification of software code
- Upgrades, in the form of systematic software or software component upgrades (updated versions)
- Enhancements, providing additional features required by users and requested by the client
These services may be provided as a managed service defined by Service Level Agreements or other contract between client and Watchlite where a fee is charged in exchanged for a clearly defined service, or, on a per-hour basis.